FirstEnergy Remote Customer Service Representative – Part Time – $14.50-$17.78

Job Description – FirstEnergy Remote Customer Service Representative – Part Time – $14.50-$17.78

FirstEnergy is an award-winning Fortune 200 Utility Company headquartered in Fairlawn, OH.  With FirstEnergy, you are opening the door to endless career opportunities. Work for a company that values your hard work and customer service skills. In this position you would be handling all inbound calls, no sales or telemarketing. This will be a part time position working 20 hours a week. We are offering both in office and remote. You must be within a 75 mile radius of Akron, OH

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Key Responsibilities – FirstEnergy Remote Customer Service Representative – Part Time – $14.50-$17.78

  • Handle incoming calls from existing customers
  • Answer customer service-related questions
  • Resolve customer problems
  • Provide excellent customer service
  • Assist customers who are dealing with power outages. 

Required Skills and Knowledge – FirstEnergy Remote Customer Service Representative – Part Time – $14.50-$17.78

  • Computer skills and screen navigation
  • We will run a criminal background check and drug screen in accordance with all applicable laws
  • Part time hours will be M-F 10AM-2PM
  • Must have high speed internet to work from home

Education and Experience – FirstEnergy Remote Customer Service Representative – Part Time – $14.50-$17.78

  • HS Diploma or GED required
  • 1+ years of customer service or related experience preferred (call center, retail etc.)

Benefits and Pay – FirstEnergy Remote Customer Service Representative – Part Time – $14.50-$17.78

  • $14.50 hour and pay increases to $17.78 once hired in with FirstEnergy
  • Equipment is provided
  • On call is optional 
  • Holidays Off

Deadline for Applying for FirstEnergy Remote Customer Service Representative – Part Time – $14.50-$17.78

Apply before August 12th, 2022.

Equal Opportunity Employer – Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

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Posted 3 days ago
If you are an individual with a disability and need assistance in the application process please contact 614-775-1400 or email info@innosource.com.

InnoSource, INC.

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InnoSource, a leader in contact center, technical and professional recruiting, is headquartered in Columbus, Ohio with a geographic scope of the United States, placing top candidates into rewarding careers. We focus on contract staffing and on-site outsourcing for entire business functions.