Help Desk / IT Support

Job Description – Help Desk / IT Support

We are currently seeking a customer focused IT Technician for our Uniontown, OH location!

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Key Responsibilities – Help Desk / IT Support

The qualified candidate will be responsible for:

  • Phone support
  • Imaging
  • Monitor and escalate data backup alerts
  • Asset management
  • Unboxing and staging equipment
  • New user training 
  • Reporting

Required Skills and Knowledge – Help Desk / IT Support

  • Steady work history
  • Strong customer service skills

Education and Experience – Help Desk / IT Support

  • Specialized technical training or college degree in computer related field preferred
  • 2+ years of work experience in information technology

Benefits and Pay – Help Desk / IT Support

Hours: Must be able to work any 8 hour shift between the hours of 7:00am and 6:00pm. (Must be able to take part in an on-call rotation for after hour phone support 1 week per month)

  • $15.00/hour
  • Paid holidays and Paid time off
  • 401K and tuition reimbursement available after 1 year of employment.

Equal Opportunity Employer – Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

Posted 2 days ago
If you are an individual with a disability and need assistance in the application process please contact 614-775-1400 or email

InnoSource, INC.


InnoSource, a leader in contact center, technical and professional recruiting, is headquartered in Columbus, Ohio with a geographic scope of the United States, placing top candidates into rewarding careers. We focus on contract staffing and on-site outsourcing for entire business functions.