Customer Service Representative with FirstEnergy – $16.50/hr – Remote Option Available

Job Description – Remote Customer Service Representative with FirstEnergy – $16.50/hr

FirstEnergy is an award-winning Fortune 200 Utility Company headquartered in Fairlawn, OH.  With FirstEnergy, you are opening the door to endless career opportunities. Work for a company that values your hard work and customer service skills. In this position you would be handling all inbound calls, no sales or telemarketing. Training will be in office, you will have the opportunity to work remotely after training. 

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Key Responsibilities – Remote Customer Service Representative with FirstEnergy – $16.50/hr

  • Handle incoming calls from existing customers
  • Answer customer service-related questions
  • Resolve customer problems
  • Provide excellent customer service
  • Weather related outages may require extended hours beyond normal business hours
  • Assist customers with billing issues
  • Take payments and assist customers with payment options

Required Skills and Knowledge – Remote Customer Service Representative with FirstEnergy – $16.50/hr

  • Computer skills and screen navigation
  • We will run a criminal background check and drug screen in accordance with all applicable laws
  • Ability to work 1st shift hours Monday through Friday and required over time
  • Must have high speed internet to work from home
  • Must be within a 50 mile radius of Fairlawn, OH

Education and Experience – Remote Customer Service Representative with FirstEnergy – $16.50/hr

  • HS Diploma or GED required
  • 1+ years of customer service or related experience preferred (retail, call center, etc.)

Benefits and Pay – Remote Customer Service Representative with FirstEnergy – $16.50/hr

  • $16.50 hour and pay increases to $17.78 once hired in with FirstEnergy
  • Medical benefits available through InnoSource
  • Equipment is provided
  • First shift hours and paid training
  • Over time available
  • Holidays Off

Deadline for Applying for Customer Service Representative with FirstEnergy – $16.50/hr – Remote Option Available

Apply before October 2nd, 2022.

Equal Opportunity Employer – Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

Posted 1 hour ago
If you are an individual with a disability and need assistance in the application process please contact 614-775-1400 or email info@innosource.com.

InnoSource, INC.

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InnoSource, a leader in contact center, technical and professional recruiting, is headquartered in Columbus, Ohio with a geographic scope of the United States, placing top candidates into rewarding careers. We focus on contract staffing and on-site outsourcing for entire business functions.