Remote Customer Service Representative – $16.25 / hour, Monday – Friday!

Job Description – Remote Customer Service Representative – $16.25 / hour, Monday – Friday!

Are you looking to further your career in a professional customer service position? Are you excited to work in a 100% remote environment? If so, this is the role for you!

We are hiring for Remote Customer Service Representatives to join our team in a remote call center environment, assisting American Electric Power customers with any questions they may have! This will be permanently work from home, so commuting to the office is not required. It is strictly inbound customer service, so sales is not required as well. Apply today to start your journey with InnoSource!

*Must be located within 50 miles of Gahanna, OH*

Key Responsibilities – Remote Customer Service Representative – $16.25 / hour, Monday – Friday!

What makes this job special?

  • This is a remote Customer Service opportunity, where you will be providing frontline friendly and professional service.
  • You will be working collaboratively in a team oriented atmosphere.
  • Inbound-only calls from customers inquiring about their service, bills, power outages, etc.
  • Overtime opportunities, and room for advancement.

Required Skills and Knowledge- Remote Customer Service Representative – $16.25 / hour, Monday – Friday!

  • Our Customer Service Representatives must be able to quickly analyze customer inquiries and help resolve issues and requests.
  • This is a Customer Service call center position. We support you with training and reward your hard work.  We are looking for long term associates. This is an opportunity to demonstrate your ability with the potential to be considered for future employment directly with AEP.
  • Must have more than 2 years of experience working in complex customer service.  
  • You should have a stable work history, be a high school graduate or have your GED, and must be authorized to work in the United States.
  • Utility business requires occasional mandatory overtime, especially during outages.

Benefits and Pay – Remote Customer Service Representative – $16.25 / hour, Monday – Friday!

  • Starts at $16.25/hour
  • Generous benefits – Health and life insurance, dental reimbursement
  • PTO and Paid Holidays off
  • Monday- Friday schedule 

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Equal Opportunity Employer – Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

Posted 1 weeks ago
If you are an individual with a disability and need assistance in the application process please contact 614-775-1400 or email

InnoSource, INC.


InnoSource, a leader in contact center, technical and professional recruiting, is headquartered in Columbus, Ohio with a geographic scope of the United States, placing top candidates into rewarding careers. We focus on contract staffing and on-site outsourcing for entire business functions.