Job Description – Customer Service Representative – FirstEnergy / Mon Power (Starting at $16.50/hour)
About FirstEnergy and InnoSource
FirstEnergy is an award-winning Fortune 200 Utility Company headquartered in Fairmont, WV. With FirstEnergy, you are opening the door to endless career opportunities. Work for a company that values your hard work and customer service skills. No sales or telemarketing!
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process
Key Responsibilities – Customer Service Representative – FirstEnergy / Mon Power (Starting at $16.50/hour)
Key Responsibilities
After completing 10 weeks of paid training, you will be comfortable with:
- Handling incoming calls from existing customers
- Answering customer service-related questions
- Resolving customer inquiries
- Providing excellent customer service
- Assisting customers with billing issues
- Taking payments and assisting customers with payment options
Required Skills and Knowledge- Customer Service Representative – FirstEnergy / Mon Power (Starting at $16.50/hour)
Benefits and Pay
- Starting pay of $16.50 per hour with an increase after conversion
- Generous benefits – health and life insurance, dental reimbursement
- Paid training
- Opportunities for advancement after conversion
Education and Experience – Customer Service Representative – FirstEnergy / Mon Power (Starting at $16.50/hour)
Benefits and Pay – Customer Service Representative – FirstEnergy / Mon Power (Starting at $16.50/hour)
About InnoSource
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Equal Opportunity Employer – Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
