Customer Service Specialist

Troy, New York
First shift M-F hours, $19/hour!

Do you love connecting with others? Are you looking to start your career with a well-known company? We are looking for motivated individuals who are excited about helping people and want to accelerate both their personal and professional growth. Our Financial Service Representative is responsible for providing prompt efficient service for assigned product and/or service center internal and external customers.

With an excellent Monday through Friday schedule and a collaborative culture, this is a fantastic entry point into a great corporation that enables multiple opportunities to advance. We pride ourselves on our renowned training program therefore you will be taught everything that you need to know! This is a hybrid remote position (50% in office, 50% remote).

Key Responsibilities
  • Receives and responds to incoming customer/agent/employer inquiries
  • Assists customers with financial transactions
  • Maintains current knowledge of contract and product provisions and administration of the plan and the processing systems related
  • Resolves routine errors requiring corrective processing

Education and Experience – Customer Service Specialist

  • Bachelor’s Degree Required
  • 1-2 years Customer Service experience preferred in any industry
  • Excellent communication skills and ability to connect with upper level management
  • Desire to build a career!
Benefits & Pay
  • $19.00/hour starting pay
  • Hybrid (50% in office, 50% at home) remote work!
  • We will provide all equipment to work from home
  • Opportunity to earn multiple pay increases within your first year
  • Paid Training and excellent benefits including medical, dental and 401k.
  • Availability Monday to Friday between 8:00am to 5:00pm (full time, set schedule)
Have a question? Contact us.
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About Innosource
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Application Assistance
If you are an individual with a disability and need assistance in the application process please contact 614-775-1400 or email [email protected].

We are an equal Opportunity Employer – Age / Race / Color / Sex / Sexual Orientation / Gender Identity / Disability / Veteran.