Remote Customer Service Representative
Description
Are you friendly and organized? Do you love helping people? Start a career that will make a difference in the lives of others. As a Roadside Customer Service Representative, you will build relationships with our clients by acting as a first responder when a customer is in need!
*All interviewing will be done over the phone!
About InnoSource
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Key Responsibilities – Remote Customer Service Representative
- You will take inbound calls from drivers who need help with anything from a flat tire to a breakdown
- You will work with a team of service providers to connect the customer with immediate support
- You’re an excellent note-taker – you will log your interactions with customers in our tracking system
- We strive to provide excellent service and make a positive impact in our customer’s day
Key Responsibilities
- You will take inbound calls from drivers who need help with anything from a flat tire to a breakdown
- You will work with a team of service providers to connect the customer with immediate support
- You’re an excellent note-taker – you will log your interactions with customers in our tracking system
- We strive to provide excellent service and make a positive impact in our customer’s day
Requirements
Education and Experience – Remote Customer Service Representative
- High school diploma or equivalent
- At least 1 year of customer service experience
- Stable work history, attendance, and punctuality are a must
- Call center experience is preferred but not required
Benefits & Pay
- Healthcare, Life Insurance, Dental Reimbursement
- Long-term potential with a great company!
Have a question? Contact us.