Data Entry / Mailroom Specialist

Akron, Ohio

Do you enjoy researching information to find “the missing piece of the puzzle”? Do you thrive in a data-entry type of role? If so, apply today! We have multiple openings as a Data Entry / Mailroom Specialist onsite at our Akron, Ohio location. This is a full-time role offering health insurance, life insurance, and dental reimbursement.

Key Responsibilities
  • Timely and accurate processing of customer’s payments
  • Data Entry of customer’s stubs and checks received by US Mail
  • Balancing customer payment transactions investigating to resolve invalid data received and out of balance transactions
  • Utilize FirstEnergy applications (CRM and RPS) to investigate for customer account data resolution
  • Complete Exception Workflow transactions
  • Balance and post Cash payments received creating LTR in CRM
  • Prep and process mail as needed
  • Other duties as assigned

Education and Experience – Data Entry / Mailroom Specialist

  • High school diploma or GED 
  • Proficient Ten Key and Data entry skills (12k/hour preferred)
  • Basic Microsoft Office Skills in Excel and Word
  • Banking Experience preferred but not required
  • Meeting internal and external customer expectations with prompt, courteous, timely and accurate information
  • Deliver quality, accurate work with established deadlines
  • Must be able to organize, multitask, and be self-motivated
  • Foster relationships and teamwork to maintain a positive work environment
  • Follow established procedure and continually look for ways to improve
  • Flexibility and adaptability to changing work assignments or procedures
Benefits & Pay
  • Starting pay: $19.50/hr
  • Health Insurance
  • Life Insurance
  • Dental Reimbursement
  • Monday- 4AM start – (9 hours shift)
  • Tuesday- Friday – 5AM start
  • Not to exceed 40 hours per week – number of hours established weekly are based on mail volume. (typically 30-40 hours)

Clerical / Clerical / Clerical / Secretary / Secretary / Secretary / Receptionist / Receptionist / Receptionist / Front Desk / Front Desk / Front Desk / Administrative Assistant / Administrative Assistant / Administrative Assistant / Office Clerk / Office Clerk / Office Clerk

Have a question? Contact us.
Get Started
Click below to apply for this job. You just might discover your next career!
About Innosource
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Application Assistance
If you are an individual with a disability and need assistance in the application process please contact 614-775-1400 or email [email protected].

We are an equal Opportunity Employer – Age / Race / Color / Sex / Sexual Orientation / Gender Identity / Disability / Veteran.