Data Entry / Mailroom Specialist
Description
Do you enjoy researching information to find “the missing piece of the puzzle”? Do you thrive in a data-entry type of role? If so, apply today! We have multiple openings as a Data Entry / Mailroom Specialist onsite at our Akron, Ohio location. This is a full-time role offering health insurance, life insurance, and dental reimbursement.
Key Responsibilities
- Timely and accurate processing of customer’s payments
- Data Entry of customer’s stubs and checks received by US Mail
- Balancing customer payment transactions investigating to resolve invalid data received and out of balance transactions
- Utilize FirstEnergy applications (CRM and RPS) to investigate for customer account data resolution
- Complete Exception Workflow transactions
- Balance and post Cash payments received creating LTR in CRM
- Prep and process mail as needed
- Other duties as assigned
Requirements
Education and Experience – Data Entry / Mailroom Specialist
- High school diploma or GED
- Proficient Ten Key and Data entry skills (12k/hour preferred)
- Basic Microsoft Office Skills in Excel and Word
- Banking Experience preferred but not required
- Meeting internal and external customer expectations with prompt, courteous, timely and accurate information
- Deliver quality, accurate work with established deadlines
- Must be able to organize, multitask, and be self-motivated
- Foster relationships and teamwork to maintain a positive work environment
- Follow established procedure and continually look for ways to improve
- Flexibility and adaptability to changing work assignments or procedures
Benefits & Pay
- Starting pay: $19.50/hr
- Health Insurance
- Life Insurance
- Dental Reimbursement
- Monday- 4AM start – (9 hours shift)
- Tuesday- Friday – 5AM start
- Not to exceed 40 hours per week – number of hours established weekly are based on mail volume. (typically 30-40 hours)
Clerical / Clerical / Clerical / Secretary / Secretary / Secretary / Receptionist / Receptionist / Receptionist / Front Desk / Front Desk / Front Desk / Administrative Assistant / Administrative Assistant / Administrative Assistant / Office Clerk / Office Clerk / Office Clerk
Have a question? Contact us.