Customer Service Representative

Reading, Pennsylvania
$16/hour, M-F Schedule - must live within 50 Miles of Reading, PA

 InnoSource assisting FirstEnergy/Met-Ed in hiring Customer Service Representatives! Are you looking for 1st shift, Monday through Friday hours? Do you live within 50 mile of Reading, PA? Start your career at $16.00/hour with an increase once hired on by our client. We offer benefits including medical, dental, and life plus comprehensive paid training!

FirstEnergy/Met-Ed, an award-winning Fortune 200 Utility Company Headquartered in Reading, PA. With First Energy, you are opening the door to endless career opportunities. Work for a company that values hard work and customer service skills. No sales or telemarketing required!

Key Responsibilities

Key Responsibilities – Customer Service Representative – $16.00/hour / work from home / Met Ed / FirstEnergy

After completing required on site paid training to ensure success, you will:

  • Answer inbound calls from existing customers
  • Respond to service-related questions and resolve any customer concerns
  • Handle billing-related questions, take payments, and assist customers with payment options

Education and Experience – Customer Service Representative

  • High school diploma or GED required
  • Previous Customer Service Experience
Benefits & Pay

Benefits and Pay

  • Starting pay of $16.00 per hour 
  • Generous benefits – health and life insurance, dental reimbursement
  • On sight paid training 
  • Opportunities for advancement after conversion

Call Center Representative / Call Center Representative / Call Center Representative

Customer Service / Customer Service / Customer Service / Call Center Representative / Call Center Representative / Call Center Representative / Tech Support / Tech Support / Tech Support / CSR / CSR / CSR / Technical Support / Technical Support / Technical Support / Retail Associate / Retail Associate / Retail Associate/ Collections/ Collections/ Collections/ Customer Loyalty/ Customer Loyalty/ Customer Loyalty


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About Innosource
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Application Assistance
If you are an individual with a disability and need assistance in the application process please contact 614-775-1400 or email [email protected].

We are an equal Opportunity Employer – Age / Race / Color / Sex / Sexual Orientation / Gender Identity / Disability / Veteran.