Customer Service Representative
Description
About FirstEnergy and InnoSource
FirstEnergy is an award-winning Fortune 200 Utility Company headquartered in Fairmont, WV. With FirstEnergy, you are opening the door to endless career opportunities. Work for a company that values your hard work and customer service skills. No sales or telemarketing!
Key Responsibilities
After completing 10 weeks of paid training, you will be comfortable with:
- Handling incoming calls from existing customers
- Answering customer service-related questions
- Resolving customer inquiries
- Providing excellent customer service
- Assisting customers with billing issues
- Taking payments and assisting customers with payment options
Requirements
Education and Experience – Customer Service Representative
- HS Diploma/GED
- Previous Customer Service Experience
Benefits & Pay
- Starting pay of $16.50 per hour with an increase after conversion
- Generous benefits – health and life insurance, dental reimbursement
- Paid training
- Opportunities for advancement after conversion
Customer Service / Customer Service / Customer Service / Call Center Representative / Call Center Representative / Call Center Representative / Tech Support / Tech Support / Tech Support / CSR / CSR / CSR / Technical Support / Technical Support / Technical Support / Retail Associate / Retail Associate / Retail Associate
Have a question? Contact us.