Technical Desk Support
Description
Why You’ll Love This Role:
- Make a Real Difference: Your decisions will directly impact service quality and customer satisfaction, making every day meaningful.
- Career Advancement: Gain hands-on experience with advanced tools and processes, setting the stage for future growth.
- Outstanding Benefits: We’re committed to your well-being, offering healthcare, vision, dental reimbursement, and free life insurance.
Key Responsibilities
What You’ll Do:
- Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, Software
- Installing Printer drivers, IP Printing/Cloud Printing
- OneDrive Setup and migrations w/ OneNote Cloud Sharing
- Attempt Data Recovery on failed systems
- Troubleshoot Encryption issues
- Troubleshoot Password issues
- MacOS troubleshooting, applying OS updates, encryption, and Microsoft Office for Mac 2016 foremployees using iPlanet and O365
Requirements
Education and Experience – Technical Desk Support
- HS Diploma or GED Equivalent required
- Bachelor’s degree desired
Benefits & Pay
Competitive Pay: $25/hr.
- Top-Tier Benefits:
- Comprehensive healthcare coverage.
- Dental reimbursement.
- Free life insurance for your peace of mind.
Have a question? Contact us.