Our On-Site Outsourcing service provides companies with a unique alternative to conventional business process outsourcing (BPO). InnoSource, industry leader in contact center and professional services outsourcing, serves as a strategic partner, performing all duties of a traditional outsourcing vendor on-site, while ensuring alignment with our clients' key objectives. Through On-site Outsourcing, we are able leverage our 20+ years of experience in industry to help clients and candidates reach their goals.
With On-Site Outsourcing, also known as Managed Services, InnoSource manages the day-to-day operations for our clients. InnoSource is 100% accountable for the achievement of service-level objectives as determined by our clients. We focus on improving performance through collaboration and open communication to enhance continuity at our client sites.
Our unique transition plan and comprehensive employer-paid benefits allow us to seamlessly integrate the client’s existing workforce and newly hired associates into the InnoSource performance-driven culture. This approach has helped to make our contact center outsourcing services among the best in the industry.
InnoSource has successfully implemented On-Site Outsourcing at Fortune 500 companies with amazing results.