Open Hiring Event! Customer Service Representative with AEP / KY Power
*Open Interviews:
- Thursday, October 17th – 10:00am – 3:00pm
Please arrive with a copy of your resume. Dress code is business casual.
Address: 408 Teays Branch Rd, Paintsville, KY 41240 – AEP Training Center
Do you have a smile in your voice, a willingness to serve, and a positive attitude? Are you interested in a full-time Customer Service career? AEP / KY Power, in partnership with InnoSource, is now accepting applications for contract-to-hire Customer Service Positions to handle calls from customers inquiring about their electric service, bills, power outages, etc.
AEP is an award-winning Fortune 200 Company with a customer service center located in Hurricane, WV. Customer Service Center Hours: Monday-Sunday, 8-hour and 10-hour shifts scheduled between 6:00am and 12:00am. This position allows your work location to be your home!
AEP is one of the “World’s Most Admired Companies” in operation for over 100 years, serving five million customers in 11 states. In this role, you will be speaking with customers through inbound-only customer service calls, assisting them with questions regarding their service, bills, power outages, etc.
AEP provides an in-depth training process to help ensure you have the knowledge needed to be an expert with our customers!
Our Customer Service Representatives must be able to quickly analyze customer inquiries and help resolve issues and requests.
Through a training program lasting up to 10 weeks, we will make sure you are comfortable and have the tools to be successful in this role
We want this to be your permanent work home! This is an opportunity to demonstrate your skills and become a permanent employment with AEP.
Please join us for our open hiring event! Customer Service Representative with AEP / Appalachian Power:
- Wednesday, June 26th – 10:00am – 3:00pm
- Address: 92 Riverview Ave, Logan, WV 25601
Please arrive with a copy of your resume and a photo ID. Dress code is business casual.
Education and Experience – Open Hiring Event! Customer Service Representative with AEP / KY Power
- Must have more than 2 years of experience working in complex customer service.
- High school diploma or GED
- Pay rate starts at $17.00/hour
- Generous benefits – Health and life insurance, dental reimbursement
AEP has been in operation for over 100 years, serving five million customers in 11 states. That’s a lot of customer service! AEP depends on highly-trained and dedicated Customer Service Representatives to deliver frontline friendly and professional service.
Full-time employment is contingent upon satisfactory performance. Once hired on permanently with AEP, benefits for internal employees include paid holidays, vacation days, and sick time; comprehensive and affordable medical, dental, and vision benefits; 401(k) and retirement plan. Receive a raise every 6 months for 3 years and then the opportunity to earn an annual raise PLUS a bonus, tuition reimbursement, Opportunity for advancement, and Pet insurance.
You will be working collaboratively in a team atmosphere with a casual dress code
Please join us for our open hiring event! Customer Service Representative with AEP / KY Power:
- Thursday, October 17th – 10:00am – 3:00pm
- Address: 408 Teays Branch Rd, Paintsville, KY 41240 – AEP Training Center
Please arrive with a copy of your resume. Dress code is business casual.
Call Center Representative / Call Center Representative / Call Center Representative / Call Center Representative / Call Center Representative / CSR / CSR / CSR / CSR / CSR