Customer Service Representative
Are you looking for 1st shift, Monday through Friday hours? FirstEnergy is an award-winning Fortune 200 Utility Company located in Fairmont, WV, currently hiring Customer Service Representatives at $18.00/hour. With FirstEnergy, you are opening the door to endless career opportunities. Work for a company that values your hard work and customer service skills. No sales or telemarketing!
After completing 6-8 weeks of paid training, you will be comfortable with:
- Handling incoming calls from existing customers
- Answering customer service-related questions
- Resolving customer inquiries
- Providing excellent customer service
- Assisting customers with billing issues
- Taking payments and assisting customers with payment options
Education and Experience – Customer Service Representative
- HS Diploma/GED
- Previous Customer Service Experience
- Starting pay of $18 per hour with an increase after conversion
- Generous benefits – health and life insurance, dental reimbursement
- Paid training
- Opportunities for advancement after conversion
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