Hardware Return Technician
Description
Are you interested in a full-time career with a Fortune 100 award-winning company?
We are currently seeking a customer focused individual in Harrison, Arkansas! You will be part of a team using your experience to provide support to other team members with day-to-day warehouse tasks. (No travel required). Regular day shift hours and great benefits.
Key Responsibilities
- Investigate and verify contact information and correct serial numbers are in the database for corporate and field sites.
- Follow up email and phone calls to verify information and track inbound packages
- Initiate and maintain contact with users regarding timeliness of returns.
- Create hardware returns for field sites as requested.
- Collaborate with management and technicians to initiate best practices for project orders and refresh initiatives.
- Verify record change requests (contact info, Network info, etc.) are accurate and valid
- Track weekly and monthly hardware returns trends and make recommendations to efficiently reduce amount of open hardware returns.
- Assist with creating and auditing completed orders.
Requirements
Education and Experience – Hardware Return Technician
- High school diploma or GED equivalent, required
Benefits & Pay
- $15.00 an hour starting pay
- Daytime schedule (8 AM to 5 PM)
- Monday through Friday
- We offer healthcare, a 50% dental reimbursement program, and free $25,000 life insurance policy
Have a question? Contact us.