Team Lead
Description
About the Role
The Team Leader provides day to day leadership and direction to a diverse team of associates who have a responsibility to deliver premium customer service within the Leasing Department of our Fortune 500 Manufacturing Company.
What You’ll Do
- Managerial duties including, but not limited to: Scheduling staff, tracking attendance / PTO, new associate access requests and IT requests
- Assist with Cost Reports and associate desk audits
- Ensure Service Level Agreements (SLA’s) are achieved monthly
- Implementing and communicating processes, procedures and policies provided from the InnoSource Director, HR Account Manager, Department Manager, and the Client and ensure compliance
Key Responsibilities
Key Responsibilities
- Must possess strong organizational, communication and time management skills
- Must participate as an active leader, practice effective listening skills and effective collaboration skills
- Have the necessary leadership, judgment, team building, motivation, and delegation skills to efficiently coordinate the efforts of a team toward accomplishing a common goal
- Can assess skills, anticipate development needs, and promote learning
Requirements
Minimum Qualifications, Education and Certifications:
- High School Diploma and at least 3-5 years’ experience in the related field
- Bachelor’s degree preferred but not required
- Prior experience leading, mentoring and/or supervising associates in a multi-tasking, fast paced environment is preferred
- Demonstrated competency in the execution of projects, decision making and negotiating skills
- Must have intermediate level experience with Microsoft Office Suite, particularly in Excel
Skills and Knowledge – Team Lead
Key Skills
- Strong analytical and problem-solving skills
- Must have strong communication skills
- Exhibits the basic skills of an effective team leader (ie. Attentive, Good Listener, Helpful, Fair, Leads by example)
Education and Experience – Team Lead
- High School Diploma (required) and 3–5 years of relevant experience
- Bachelor’s degree preferred (not required)
Benefits & Pay
We offer comprehensive health, vision, and dental benefits, as well as life insurance.
Have a question? Contact us.